Information

At MARLET&Fils, we believe that every detail matters — from the craftsmanship of our timepieces to the service you receive. Below you will find essential information about your purchase, designed to give you clarity and confidence.

Shipping & Delivery
We offer secure worldwide shipping with trusted partners. Orders are typically processed within 2–3 business days and delivered in elegant, protective packaging.

Returns & Exchanges
If for any reason you are not entirely satisfied, you may return or exchange your order within 14 days of delivery. Items must be in their original, unworn condition.

Warranty
Each MARLET&Fils watch is covered by a two-year international warranty (watch malfunctions only), ensuring precision, reliability, and peace of mind.

Customer Service
Our dedicated team is here to assist you with any questions regarding your order, after-sales service, or care recommendations for your watch. Please contact us at umutfrommarletwatches@gmail.com